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My mom is my hero for a lot of reasons: her faith & strength as she battles cancer, her love & thoughtfulness as a sister, wife & mother, her compassion & kindness as a friend. She’s also a savvy business woman whom I admire for her customer service skills.
As a jewelry stylist for 20 years (check out some of her designs), she’s used her eye for great jewelry to help people find the perfect accessory for their special occasion attire. For the last two years she has been designing her own line of jewelry and learning the craft of bringing those ideas to life. A few weekends ago, I helped Mom at the Lincoln Park Cultural Center Art Fair in Chicago. It was really great to see her in action.
Her customer service superpower is passion. She loves finding the right pieces for each person. She is delighted to talk about the gemstones she chose to use or to show the different combination of necklaces, earrings, and bracelets. She was so thrilled all weekend that people liked her jewelry. I believe I inherited this passion gene - I love it when folks are happy with their Lemonade Stand goodies.
You can definitely tell the difference between someone who is “just doing their job” and someone who is truly passionate about serving people. My mom has the customer service super power of passion in abundance and I can only hope that like mother like daughter.
Technorati Tags: passion, love your job, customer service hero, Lemonade Stand
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